Just wanted to let everyone know I have been dealing with a personal situation that began on April 10, 2006 and is still unresolved as of the present. I have had to devote nearly all of my resources and time to handle my affairs and I truly apologize to all who emailed me for a status report.
Please know that my situation may affect my ability to drive a commercial vehicle and if so, I will have to change gears a bit and start doing something different for the time being. I will post an update of my status as things begin to settle down. For the time being I am in Sacramento, CA until further notice.
In the mean time I want to thank those of you who were kind enough to email me with your comments and inquiries as to my status. I have every intention of continuing to podcast and have an alternative venue I have been contemplating for some time now. I will be launching another website soon which will serve as the online headquarters for 'Customer Service America', a BBB style archival system for businesses that need to improve the level of customer service they are offering. In addition, this site will host many educational and training opportunities which business owners may use to revitalize their image and improve the methods and practices for a more proactive approach to customer service.
This is all contingent upon their participation in our 'Revitalization Project' in which they will undergo a 3 day assessment and agree to be profiled by our staff so that areas of opportunity may be isolated. Customer Service America is going to debut with a national expose on the business practices of Cingular Wireless who have the absolute worst rating in America today. We also bring Tom Bodette into the spotlight as we find drug traffic and prostitution are frequent flyers at the Motel 6 we profiled including an exclusive interview with Crack-Head Kim a prostitute and crack smoker who didn't mind telling it all in our podcast.
This is one show you don't want to miss folks!
Tuesday, May 09, 2006
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